Channel9 CRM: Managing Customers from Anywhere for Start-up Businesses

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Источник: https://channel9.msdn.com/Series/CMR...-up-Businesses
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The importance of nurturing customers is once again highlighted and the role of technology in managing customers is explained. Wynand emphasises the need to manage both exceptions and expectation to enhance overall customer experiences.



Источник: https://channel9.msdn.com/Series/CMR...-up-Businesses